Hosted by Daimler Freightliner (FCCC) - Virtual - *Shorter Day Series

*8AM - 1:30PM Pacific / 11AM - 4:30PM Eastern

Move beyond tools and techniques to the principles that make improvement sustainable. Build systems where people closest to the work solve problems at the point of origin.

• Define value through the eyes of the customer

• Understand how KBIs drive KPIs — and why that sequence matters

• Explore the Continuous Improvement principles in the Shingo Model

• Apply improvement thinking through structured Gemba observation

*This workshop spans over three 5.5 Hour sessions

We look forward to seeing you at this engaging workshop. 

*We offer credits in lieu of refunds.

CHRIS BUTTERWORTH SERIES

Hosted by Daimler Freightliner (FCCC) - Virtual

6AM - 3PM Pacific / 9AM - 6PM Eastern

Not a workshop tour. A structured learning through observation.

The Shingo Institute distinguishes between industrial tourists — who visit and see what they are shown — and students of excellence — who observe with a structured framework and come away understanding what drives what they saw.

Every IgniteXcellence workshop includes facilitated Go & Observe (Gemba) experiences at the host site . You are not watching a presentation about how the organization works. You are on the floor — either in person or virtually — present with the teams, the systems, and the conversations that make the culture visible.

The gateway to the entire series. Introduces the Shingo Model, the Shingo Guiding Principles, and the Three Insights of Organizational Excellence.

◈ Understand the Shingo Model and its three dimensions

◈ Discover the Three Insights of Organizational Excellence

◈ Explore how principles inform ideal behaviors

◈ Experience structured Go & Observe at a live host site.

We look forward to seeing you at this foundational workshop. 

*We offer future credits for cancellations in lieu of refunds

Hosted by Daimler Freightliner (FCCC)

8AM - 5PM Eastern - Face-to-Face

All work is the outcome of a system. Systems drive behavior — and variation in behavior leads to variation in results. This workshop shows you how to design systems that drive ideal behaviors.

◈ Discover the three types of essential organizational systems

◈ Explore five required communication tools for each system

◈ Learn to create and use system maps

◈ Understand how system standard work drives improvement

We look forward to seeing you at this integral workshop. 

*We offer future credits for cancellations in lieu of refunds

Hosted by Daimler Freightliner (FCCC) - Virtual

5AM - 2PM Pacific / 8AM - 5PM Eastern

All work is the outcome of a system. Systems drive behavior — and variation in behavior leads to variation in results. This workshop shows you how to design systems that drive ideal behaviors.

◈ Discover the three types of essential organizational systems

◈ Explore five required communication tools for each system

◈ Learn to create and use system maps

◈ Understand how system standard work drives improvement

We look forward to seeing you at this integral workshop. 

*We offer future credits for cancellations in lieu of refunds