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SYSTEMS DESIGN
If Discover Excellence shows you what excellence looks like, Systems Design shows you why it holds together — or falls apart. Every result your organization gets is the output of a system, whether anyone designed it on purpose or not. This workshop gets hands-on fast: you'll build real system maps, not just look at examples of someone else's.
You'll walk away with:
• A clear map of the three types of systems every organization runs on
• The five communication tools that keep any system actually working
• Practice building your own system maps — during the workshop, not just talking about it
• A first look at system standard work, and how it quietly drives (or blocks) improvement
Prerequisite: Discover Excellence
About our Amazing Host Site:
Daimler FCCC
Established in 1995 and trusted by some of the most respected names in the RV, walk-in van, commercial bus and school bus industries, Freightliner Custom Chassis Corporation (FCCC) is a leading manufacturer of premium vehicle chassis. As part of the Daimler family, Freightliner Custom Chassis shares the heritage and engineering excellence of Freightliner and Mercedes-Benz – leveraging expertise in heavy-duty durability and precision performance to infuse each of our chassis with the best of all worlds.
At FCCC, we recognize that our goal of building market-leading chassis cannot be realized without a thorough understanding of – and response to – our customers’ needs. We deliver superior performance, safety, reliability and customer support based on a wealth of in-depth knowledge and resources, because as we always tell our customers, we’re proud to say we’re Driven by You
What You Will Observe
Shingo principles embedded into the culture at every level
High-focus design of systems and a dedicated approach for measuring the behaviors those systems are delivering
Daily management systems in an automotive production line where technology and human behavior are designed to reinforce each other
What it looks like when operational excellence is a competitive strategy — not a cost reduction program