Classes are Virtual: 5AM - 2PM Pacific / 8AM to 5PM Eastern

Hosted by Digital Room

This two-day workshop integrates team activities and host site observations through virtual access to our host facility. It builds upon knowledge and experience gained in the DISCOVER EXCELLENCE* and SYSTEMS DESIGN* workshops. It begins by teaching you how to clearly define value through the eyes of your customers. It continues the discussion about ideal behaviors, fundamental purpose, and behavioral benchmarks and takes you deeper into the Shingo Model™ by focusing on the principles identified in the Continuous Improvement dimension: 
• Seek Perfection 
• Embrace Scientific Thinking 
• Focus on Process 
• Assure Quality at the Source 
• Improve Flow & Pull 

The CONTINUOUS IMPROVEMENT workshop will deepen your understanding of the relationship between behaviors, systems, and principles, and how they drive results. 

*DISCOVER EXCELLENCE and SYSTEMS DESIGN are prerequisites to this workshop. 

*no refunds for cancellations 

Classes are Virtual: 6AM - 3PM Pacific / 9AM to 6PM Eastern

Hosted by Cleveland Clinic Akron General

This two-day workshop integrates team activities and host site observations through virtual access to our host facility. It builds upon knowledge and experience gained in the DISCOVER EXCELLENCE* and SYSTEMS DESIGN* workshops. It begins by teaching you how to clearly define value through the eyes of your customers. It continues the discussion about ideal behaviors, fundamental purpose, and behavioral benchmarks and takes you deeper into the Shingo Model™ by focusing on the principles identified in the Continuous Improvement dimension: 
• Seek Perfection 
• Embrace Scientific Thinking 
• Focus on Process 
• Assure Quality at the Source 
• Improve Flow & Pull 

The CONTINUOUS IMPROVEMENT workshop will deepen your understanding of the relationship between behaviors, systems, and principles, and how they drive results. 

*DISCOVER EXCELLENCE and SYSTEMS DESIGN are prerequisites to this workshop. 

*no refunds for cancellations 

Classes are Virtual: 5AM - 2PM Pacific / 8AM to 5PM Eastern

Hosted by Daimler FCCC

This two-day workshop integrates team activities and real time observations through virtual access to our host facility.  It builds upon the knowledge and experience gained from the DISCOVER EXCELLENCE and SYSTEMS DESIGN* workshops. It begins by teaching you how to clearly define value through the eyes of your customers. It continues the discussion about ideal behaviors, fundamental purpose, and behavioral benchmarks and takes you deeper into the Shingo Model™ by focusing on the principles identified in the Continuous Improvement dimension: 
• Seek Perfection 
• Embrace Scientific Thinking 
• Focus on Process 
• Assure Quality at the Source 
• Improve Flow & Pull 
The CONTINUOUS IMPROVEMENT workshop will deepen your understanding of the relationship between behaviors, systems, and principles, and how they drive results. 
  

You will receive a pre-work email ~10 days prior to Day One of the workshop that will include pre-reading materials, a link to the shared activity board and next steps.  

 
We look forward to seeing you there!  
 
*Prerequisites: Discover Excellence & Systems Design 
*We offer future credits for cancellations in lieu of refunds