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SYSTEMS DESIGN
If Discover Excellence shows you what excellence looks like, Systems Design shows you why it holds together — or falls apart. Every result your organization gets is the output of a system, whether anyone designed it on purpose or not. This workshop gets hands-on fast: you'll build real system maps, not just look at examples of someone else's.
You'll walk away with:
• A clear map of the three types of systems every organization runs on
• The five communication tools that keep any system actually working
• Practice building your own system maps — during the workshop, not just talking about it
• A first look at system standard work, and how it quietly drives (or blocks) improvement
Prerequisite: Discover Excellence
About our Amazing Host Site:
Digital Room
Digital Room — home of Signs.com — is one of the fastest-growing tech companies in the US and one of the most technologically advanced print manufacturing operations in the country. Nine plants. Tens of thousands of custom orders daily. A manufacturing model that most industries would consider impossible at this scale and speed.
IgniteXcellence's own Drew Butler, Director of Operational Excellence at Digital Room, has been the architect of the Shingo journey across the organization. This is the rare opportunity to observe excellence being built in real time — not inherited, not reconstructed, but launched with intention.
What you see here is a dedicated approach to driving excellence throughout the organization. Leaders who lead with Respect and Humility and who drive that culture of respect every day.
What You Will Observe
Shingo principles embedded into systems in daily work — building toward ideal through the formalization of systems
High-velocity, high-customization manufacturing operating at a scale and speed that challenges assumptions about what lean culture requires
Daily management systems in a technology-driven environment where data and human behavior are designed to reinforce each other
What it looks like when operational excellence is a competitive strategy — not a cost reduction program