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CULTURAL ENABLERS
This is where the model stops being about tools and starts being about people. Cultural Enablers digs into two principles — Respect Every Individual and Lead with Humility — that sound simple and are anything but easy. You'll leave with real behavioral benchmarks, not vague aspirations, for what respect and humility actually look like on your floor.
You'll walk away with:
• A concrete definition of what “respect” and “humility” look like in daily behavior — not just in a mission statement
• Behavioral benchmarks you can use to recognize (and build) the culture you actually want
• A clearer answer to why top-down mandates alone never create lasting transformation
Prerequisite: Discover Excellence, Systems Design
About our Amazing Host Site:
Factory of the Future - Digital Room
In late summer 2026, Digital Room opens a brand-new Factory of the Future in Cleveland, Ohio — purpose-built from the ground up with Shingo principles embedded from day one, not retrofitted in later. Advanced automation, digital management systems, and a culture intentionally designed before the first shift ever begins.
What you see here is not what excellence looks like after decades. It is what it looks like when leaders make a deliberate choice to build it right from the beginning.
Digital Room is one of the fastest-growing tech companies in the US and one of the most technologically advanced print manufacturing operations in the country. Nine plants. Tens of thousands of custom orders daily. A manufacturing model that most industries would consider impossible at this scale and speed.
What You Will Observe
Shingo principles embedded into systems from the design phase — before habits form and before culture calcifies
High-velocity, high-customization manufacturing operating at a scale and speed that challenges assumptions about what lean culture requires
Daily management systems in a technology-driven environment where data and human behavior are designed to reinforce each other
What it looks like when operational excellence is a competitive strategy — not a cost reduction program