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CULTURAL ENABLERS
This is where the model stops being about tools and starts being about people. Cultural Enablers digs into two principles — Respect Every Individual and Lead with Humility — that sound simple and are anything but easy. You'll leave with real behavioral benchmarks, not vague aspirations, for what respect and humility actually look like on your floor.
You'll walk away with:
• A concrete definition of what “respect” and “humility” look like in daily behavior — not just in a mission statement
• Behavioral benchmarks you can use to recognize (and build) the culture you actually want
• A clearer answer to why top-down mandates alone never create lasting transformation
Prerequisite: Discover Excellence, Systems Design
About our Amazing Host Site:
Digital Room
Digital Room — home of Signs.com — is one of the fastest-growing tech companies in the US and one of the most technologically advanced print manufacturing operations in the country. Nine plants. Tens of thousands of custom orders daily. A manufacturing model that most industries would consider impossible at this scale and speed.
IgniteXcellence's own Drew Butler, Director of Operational Excellence at Digital Room, has been the architect of the Shingo journey across the organization. This is the rare opportunity to observe excellence being built in real time — not inherited, not reconstructed, but launched with intention.
What you see here is a dedicated approach to driving excellence throughout the organization. Leaders who lead with Respect and Humility and who drive that culture of respect every day.
What You Will Observe
Shingo principles embedded into systems in daily work — building toward ideal through the formalization of systems
High-velocity, high-customization manufacturing operating at a scale and speed that challenges assumptions about what lean culture requires
Daily management systems in a technology-driven environment where data and human behavior are designed to reinforce each other
What it looks like when operational excellence is a competitive strategy — not a cost reduction program