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DISCOVER EXCELLENCE
Your starting point — required before every other workshop
Every Shingo journey starts here. In two days — part classroom, part Gemba walk at a live host site (either virtual or in person) — you'll get your first real look at the Shingo Model and learn how to measure what good looks like.
This workshop provides a clear framework you'll start applying before the workshop even ends.
You'll walk away with:
• A working understanding of the Shingo Guiding Principles — in plain language
• The Three Insights of Organizational Excellence, and why they matter
• Hands-on practice with understanding how to measure behaviors with purpose - through a case study and a site visit (either virtual or in person)
• The foundation every other Shingo workshop builds on
Prerequisite: none — this is where everyone starts
About our Amazing Host Site:
Factory of the Future - Digital Room
In late summer 2026, Digital Room opens a brand-new Factory of the Future in Cleveland, Ohio — purpose-built from the ground up with Shingo principles embedded from day one, not retrofitted in later. Advanced automation, digital management systems, and a culture intentionally designed before the first shift ever begins.
What you see here is not what excellence looks like after decades. It is what it looks like when leaders make a deliberate choice to build it right from the beginning.
Digital Room is one of the fastest-growing tech companies in the US and one of the most technologically advanced print manufacturing operations in the country. Nine plants. Tens of thousands of custom orders daily. A manufacturing model that most industries would consider impossible at this scale and speed.
What You Will Observe
Shingo principles embedded into systems from the design phase — before habits form and before culture calcifies
High-velocity, high-customization manufacturing operating at a scale and speed that challenges assumptions about what lean culture requires
Daily management systems in a technology-driven environment where data and human behavior are designed to reinforce each other
What it looks like when operational excellence is a competitive strategy — not a cost reduction program