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DISCOVER EXCELLENCE
Your starting point — required before every other workshop
Every Shingo journey starts here. In two days — part classroom, part Gemba walk at a live host site (either virtual or in person) — you'll get your first real look at the Shingo Model and learn how to measure what good looks like.
This workshop provides a clear framework you'll start applying before the workshop even ends.
You'll walk away with:
• A working understanding of the Shingo Guiding Principles — in plain language
• The Three Insights of Organizational Excellence, and why they matter
• Hands-on practice with understanding how to measure behaviors with purpose - through a case study and a site visit (either virtual or in person)
• The foundation every other Shingo workshop builds on
Prerequisite: none — this is where everyone starts
About our Amazing Host Site:
Digital Room
Digital Room — home of Signs.com — is one of the fastest-growing tech companies in the US and one of the most technologically advanced print manufacturing operations in the country. Nine plants. Tens of thousands of custom orders daily. A manufacturing model that most industries would consider impossible at this scale and speed.
IgniteXcellence's own Drew Butler, Director of Operational Excellence at Digital Room, has been the architect of the Shingo journey across the organization. This is the rare opportunity to observe excellence being built in real time — not inherited, not reconstructed, but launched with intention.
What you see here is a dedicated approach to driving excellence throughout the organization. Leaders who lead with Respect and Humility and who drive that culture of respect every day.
What You Will Observe
Shingo principles embedded into systems in daily work — building toward ideal through the formalization of systems
High-velocity, high-customization manufacturing operating at a scale and speed that challenges assumptions about what lean culture requires
Daily management systems in a technology-driven environment where data and human behavior are designed to reinforce each other
What it looks like when operational excellence is a competitive strategy — not a cost reduction program