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BUILD EXCELLENCE
The capstone
Everything comes together here. Build Excellence is where the Shingo Model stops being five separate workshops and becomes one integrated system — principles, systems, tools, and behavior, all pulling toward the same result. It's also where PDCA gets its proper introduction: not dropped in out of nowhere, but shown as the engine that ties the entire journey together.
You'll walk away with:
• A clear view of how the Shingo Model strengthens the execution of your actual strategy
• A practical approach to shifting culture guided by organizational purpose
• Real Go & Observe practice, so you leave knowing how to apply the model, not just describe it
• A working PDCA cycle you can start running the day you get back
Complete all six workshops and you'll officially join the Shingo Alumni.
Prerequisite: all five previous workshops
About our Amazing Host Site:
Digital Room
Digital Room — home of Signs.com — is one of the fastest-growing tech companies in the US and one of the most technologically advanced print manufacturing operations in the country. Nine plants. Tens of thousands of custom orders daily. A manufacturing model that most industries would consider impossible at this scale and speed.
IgniteXcellence's own Drew Butler, Director of Operational Excellence at Digital Room, has been the architect of the Shingo journey across the organization. This is the rare opportunity to observe excellence being built in real time — not inherited, not reconstructed, but launched with intention.
What you see here is a dedicated approach to driving excellence throughout the organization. Leaders who lead with Respect and Humility and who drive that culture of respect every day.
What You Will Observe
Shingo principles embedded into systems in daily work — building toward ideal through the formalization of systems
High-velocity, high-customization manufacturing operating at a scale and speed that challenges assumptions about what lean culture requires
Daily management systems in a technology-driven environment where data and human behavior are designed to reinforce each other
What it looks like when operational excellence is a competitive strategy — not a cost reduction program